A student sits with his chin resting in his hand while his advisor looks over his written work. There is a large window overlooking campus behind them.
This case study highlights the evolution of the Pfau Library Ambassador program from its inception to its current model. Beginning as a small initiative within the California State University, San Bernardino (CSUSB) John M. Pfau Library, the LAI program has grown into a student-centered campus partnership with the Office of Undergraduate Studies' Student Mentoring Program (SMP) and continues to reach an increasing number of first-year students.
